NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
hs245harsh
Oct 08, 2021Tutor
Netgear EX 6250 Not connecting to devices
Hi, My WIFI Mesh Extender EX6250 is not connecting to devices, each time i have to restart the extender to connect to any device.
Please help me on how to resolve this issue.
13 Replies
- plemansGuru - Experienced User
What version do you have?
what firmware is on the extender?
what router is it connected to?
Did you set it up using wps or the installation wizard?
This is with Model no. - EX6250
Firmware Version - V1.0.0.134
This extended is connected to DBC 5GHZ router model no. BC-323DAC-HGX
I have installed this Extender EX6250 through Nighthawk application
- plemansGuru - Experienced User
when its "not connecting" what actual error are you getting or seeing?
Also, you might try upgrading to the 1.0.0.146 firmware, then do a factory reset/reinstall.
It does not give any error in mobile or laptop it tries to connect with the circle sign and after a minute or two it switches to other network same thing applies if i try to connect mobile, iphone, laptop. But if i restart the extender than i can connect everything to it..... and if i go away from the network range and come back in the range then it does not connect to the devices and the above point continues until i restart the router
- plemansGuru - Experienced User
did you try upgrading the firmware then factory resetting/reinstalling?
Also, are you using the mesh function? (one wifi?)