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rrkrrk34's avatar
rrkrrk34
Tutor
Sep 27, 2016
Solved

Netgear Genie App Not Displaying Traffic Meter Numbers Correctly with IOS 10

Ever since I updated my Ipad Air 2 and Iphone 5 to IOS 10.0.1, the Genie app on those 2 devices won't display the Traffic Meter numbers--the numbers are blocked out. Both devices have been updated to...
Apps
  • ElaineM's avatar
    ElaineM
    Sep 28, 2016

    Hey All 

     

    I already have forwarded this to our engineering team. 

    There was another user who have submitted the same case. 

Retired_Member's avatar
Retired_Member
Sep 27, 2016

 

Thanks! Another question--is there any way through the Genie app to have it tell me the amount of bandwidth/data usage per device rather than just in total for all devices? Thanks again!

usage cannot be broken down to a device

rrkrrk34's avatar
rrkrrk34
Tutor
Sep 27, 2016

Thanks for that piece of the answer. Here's a pic of what the Traffic Meter looks like on my Ipad Air 2 and Iphone 5 with IOS 10.

Iphone 5 IOS 10.0.2 Netgear Genie App Traffic Meter Picture.PNG

  • Retired_Member's avatar
    Retired_Member
    Sep 27, 2016

    Have you checked the router via WEB Gui did you enter the ISP limit