Netgear lack of follow

Question

I am not surpised. Earlier I posted " netgear support" as unresponsibly slow in responsing to resolve failures and support issues. After posting my displeasure, I rec'd a message that someone would contact me asap. one week later, I received an email requesting contact information.......I responsed immediately.&nbsp; Two week later.....no response.

plemans · Answer

so this is the community support forum where members of the public help out.&nbsp;
If you're wanting help, we'd need details to help you.&nbsp;
router:&nbsp;
firmware on it?&nbsp;
modem/gateway its connected to:
issue you're having in detail?

michaelkenward · Answer

Customer Support and Extended warranty AC1750 - NETGEAR Communities
&nbsp;
&nbsp;Not enough detail there for any meaningful diagnosis.
&nbsp;

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Netgear lack of follow

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