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Forum Discussion
Markg2
Apr 26, 2016Tutor
Netgear migration email?
Actually a Model R7300DST but it wasn't a choice on the dropdown. I received an email titled 'Important Update from NETGEAR Support' yesterday. Essentially: 'To continue to use ReadyCLOUD,...
- May 02, 2016
Hi All,
This is true to all ReadyCloud users. Please follow the instructions for you to be able to update your ReadyCloud account.
The email is real and it's a preliminary announcement about the new migration that will happen.
uymai
May 05, 2016Guide
anyone actually successfully migrate? i get a popup signing into readycloud, but no prompt to migrate
JamesGL
May 05, 2016NETGEAR Employee Retired
Hi uymai,
Please check this article on how to upgrade.
- sulletjcMay 05, 2016Aspirant
It looks like the migration is not operational yet. The procedure does not work !
- uymaiMay 05, 2016Guide
From the article:
- Navigate to readycloud.netgear.com.
-> works like normal with a popup telling me to expect a migration - Click the Sign In link in the upper-right corner.
ReadyCLOUD prompts you to sign in with your MyNETGEAR.com account credentials.
-> my mynetgear.com account credentials don't work there, my readycloud credentials do. if i sign in with my readycloud credentials, i don't notice any changes.
- JamesGLMay 06, 2016NETGEAR Employee Retired
Hi uymai,
If you already have a MyNETGEAR.com account, please follow this KB article instead.
http://kb.netgear.com/app/answers/detail/a_id/30599/related/1
- uymaiMay 06, 2016Guide
following that:
- Navigate to readycloud.netgear.com.
-> cool - Click the Sign In link in the upper-right corner.
ReadyCLOUD prompts you to sign in with your MyNETGEAR.com account credentials.
-> get the sign in prompt - Click the I don't have a MyNETGEAR account link, then click the Upgrade Your Existing ReadyCLOUD Account link.
You click the I don't have a MyNETGEAR account link even though you have a MyNETGEAR.com account to start the process to link your accounts.
-> those links don't exist, i have create account, forgot account, terms of use, privacy policy
- Navigate to readycloud.netgear.com.
- Navigate to readycloud.netgear.com.