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Forum Discussion
Netgear Nighthawk A1900 R7000 Losing internet connection, losing ip address
My router losses internet connection randomly also again and again, to get it working I have to reset my router by pressing hard reset button on the back of the router.
As soon as I lose internet on my desktop PC(Connected with Ethernet), I also lose IP address assigned to me which I can see in command prompt using ipconfig command.
Then I have to unplug all of the cables and reset router again two times, then i follow resetting using my browser and I get the router working.
Please help me, I am really frustrated with the situation. It takes like 15 minutes to do the resetting process and I have to do 2 to 3 times in one day.
1 Reply
Does the top Internet LED turn AMBER when this happens?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.hat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
