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Netgear Nighthawk C7800 Locked Out
I purchase this modem/router off Ebay in September 2020. It was listed as open box. I have been using it since with Spectrum 1gb and has been fine. Today it started losing internet and seems to rebot itself. I wanted to login to routerlogin.net and check some settings. Whoever I purchased from not only changed the router login username and password but they also changed the security questions so I cannot even recover the password. I have no contact with this person. Is there anything I can do?
I have included the picture of these security questions. I obviously have no idea what this person younger sisters name is.
You can factory reset it and get everything back to default.
Simply push and hold reset for 7-15 seconds while its powered on.
Then you'd need to re-install it.
3 Replies
You can factory reset it and get everything back to default.
Simply push and hold reset for 7-15 seconds while its powered on.
Then you'd need to re-install it.
What do you mean re-install it? I just plugged it in and used the SSID and password located on the back since I wasnt able to access anything.
there's an install guide that lets you setup your own ssid/password plus other settings.
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