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samenchav's avatar
samenchav
Follower
May 12, 2023

Netgear Nighthawk issues - am i overloading it?

Hey all, i'll try to keep this brief.

I've recently moved in to a new house & have been in the process of smartify-ing it.

We're running everything off a Netgear Nighthawk & no matter what i do, the connect never stays solid.

We've got:

  • Hue bridge (Ethernet)

  • 7 Sonos Speakers (split across our tv & dining room)

  • 4 or 5 Nest Hubs

  • 2 Chrome Casts

  • 2 playstations (Ethernet - via a network switch)

  • 2 laptops

  • 2 Pcs (1 on ethernet)

  • 2 ipads

  • 2 phones

Several times a day *something* drops, however it's usually not the same thing. Right now one of my Nest hubs is working fine whilst another says it can't find the wifi & i'm going crazy.

I've tried a single SSID that combined both 5ghz & 2.4hgz & splitting them. I've turned off WMM & QoS. I'm not sure if it could be a issue of conflicting IP/Mac Address? Or if it's just a case of having too much on the internet.

I'm very out of my depth when it comes to this stuff & really have no idea where to start?

If anyone is able to assist I'd be much appreciative.

Thanks all.

Features

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 12, 2023

    What model NG router do you have?

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    What do you mean by "Several times a day *something* drops". 

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router