NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kwalampur
Feb 07, 2023Follower
Netgear Nighthawk R7000 Question
Hello all, I was hoping for some insight regarding some recent issues with my router and if it is router issue or my abysmal WiFi. Long story short, I have the Nighthawk R7000 and am experienced ...
FURRYe38
Feb 07, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How do you have the Basic and Advanced Wireless settings configured?
Is Smart Connect enabled?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Be sure to enable WMM, Beamforming and MIMO.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
FYI: