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odhuk's avatar
odhuk
Aspirant
Jul 27, 2024

Netgear Nighthawk R7000 Setup Help

I am trying to set up a used NETGEAR Nighthawk R7000 that I recently got. I have a Netgear CM1000v2 which is properly connected to the internet, according to Xfinity. I have setup the nighthawk according to online instructions, but it is not showing up on any of my devices' wifi lists, so I can't complete the setup. All proper lights are on for both the router and modem (power, internet, 2.4 Ghz, 5 Ghz). I have already tried disconnecting/reconnecting everything, powering everything on/off, factory resetting both modem and router, pressing the Wifi on/off button on the router. I'm actually losing my mind I don't understand why this is not working.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    odhuk wrote:

    I am trying to set up a used NETGEAR Nighthawk R7000 that I recently got.


    This is an ageing router. If it is second hand, are you sure that it works?

     


    I have setup the nighthawk according to online instructions, but it is not showing up on any of my devices' wifi lists, so I can't complete the setup.

    You don't need a wifi connection to complete the setup. A wired connection and a web browser and the graphical user interface (GUI) is much better.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have any software, firmware and drivers for your device, if they exist.

    Check the section in the manual

    Manually set up the Internet connection