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Netgear Nighthawk R7400 router keeps disconnecting
I have a netgear router with AC2600 Smart Wifi Router, Model:R7400. It has firmware version - V1.2.0.88_1.0.1
It keeps disconnecting everyday and autoreconnects. Model has no problem. Can someone please suggest what kind of setting are problems.
15 Replies
Please visit and post about this over in the NH WiFi Router forum:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Thank you.
When did it start happening?
What modem/gateway is it connected to?
Is everything disconnecting? only a few devices at a time?
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
When did it start happening?
[Answer]: This has been happening from the day I bought R7400 AC2600 router. Got replacement under warrenty. It worked normally for sometime. However recently I upgraded the firmware and the issue of disconnecting abruptly started again. I downgraded to previous firmware, however the issue persisted. I have reset the router now, lets see how long it will survive without disconnecting.
What modem/gateway is it connected to?
[Answer]: It is connected to Motorola Surfboard SB6121 modem.
Is everything disconnecting? only a few devices at a time?
[Answer]: All devices fail to connect to internet.
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
[Answer]: All devices fail to connect to internet, however Wifi shows connected on all devices. Even NIghthawk app's internet speed test fails.
When did it start happening?
[Answer]: This has been happening from the day I bought R7400 AC2600 router. Got replacement under warrenty. It worked normally for sometime. However recently I upgraded the firmware and the issue of disconnecting abruptly started again. I downgraded to previous firmware, however the issue persisted. I have reset the router now, lets see how long it will survive without disconnecting.
What modem/gateway is it connected to?
[Answer]: It is connected to Motorola Surfboard SB6121 modem.
Is everything disconnecting? only a few devices at a time?
[Answer]: All devices fail to connect to internet.
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
[Answer]: All devices fail to connect to internet, however Wifi shows connected on all devices. Even NIghthawk app's internet speed test fails.
When did it start happening?
[Answer]: This has been happening from the day I bought R7400 AC2600 router. Got replacement under warrenty. It worked normally for sometime. However recently I upgraded the firmware and the issue of disconnecting abruptly started again. I downgraded to previous firmware, however the issue persisted. I have reset the router now, lets see how long it will survive without disconnecting.
What modem/gateway is it connected to?
[Answer]: It is connected to Motorola Surfboard SB6121 modem.
Is everything disconnecting? only a few devices at a time?
[Answer]: All devices fail to connect to internet.
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
[Answer]: All devices fail to connect to internet, however Wifi shows connected on all devices. Even NIghthawk app's internet speed test fails.
Update: The router again got disconnected and reconnected, even after resetting it. From devices, Wifi is connected however no internet is available.
