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Forum Discussion
jacqueshousehol
Apr 25, 2024Follower
netgear nighthawk R8500 firmware updating with a MAC/Apple
nighthawk R8500 cant update firmware, nothing is working im a mac apple user
what can I do????
3 Replies
- FURRYe38Guru - Experienced User
Use Safari or FireFox or Opera browsers to manually update the FW on the router:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Need to download the FW file from NGs support site first:
https://www.netgear.com/support/
Also this router is EoL as well:
So no newer FW versions will be forth coming.
- michaelkenwardGuru - Experienced User
jacqueshousehol wrote:
nighthawk R8500 cant update firmware, nothing is working im a mac apple user
what can I do????
This is the most reliable way to go about it.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Remember, the download is a zip file. When you unpack it, do not try to "run" the firmware, especially if it is an "img" file. A lot of baffled Mac users turn up here after making that mistake.
- plemansGuru - Experienced User
What error are you getting when you try?
Screensnips and a description of what you're doing, trying, and where its failing helps us to help you. Otherwise we're just throwing out WAG's.