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Forum Discussion
tishbite
Nov 04, 2016Aspirant
Netgear Nighthawk X6 (R8000)'s power goes off incessantly
My Netgear Nighthawk X6 (R8000)'s power goes off incessantly. We discovered that in the middle of demanding work, the network goes out, only to look at the signal lights of the Nighthawk, it is disco...
- Retired_MemberNov 05, 2016
10.0.0.1 is a problem in my opinion. It's caused when the r8000 is connected to another router AKA "Double Nat"
tishbite
Nov 05, 2016Aspirant
michaelkenward wrote:Have you tried it independently of the UPS?
Maybe it is playing up.
No, I have not really tried powering the Nighthawk independent of UPS especially to aviod power cut off, and by extension - network distruption. I'll give it a trial now. I will let you know how it goes. If it works without UPS, then that would be another problem to resume investigations; until then.
Thank you Michael.
michaelkenward
Nov 05, 2016Guru - Experienced User
Just trying to eliminate variables. As the issue seems to be power rather than anything easily pinned on the router, that is where I would look first.
Another possibility is that the transformer is playing up.
If the other router has the same transformer, then swapping them around would also be worth trying.
- tishbiteNov 05, 2016Aspirant
michaelkenward wrote:Just trying to eliminate variables. As the issue seems to be power rather than anything easily pinned on the router, that is where I would look first.
Another possibility is that the transformer is playing up.
If the other router has the same transformer, then swapping them around would also be worth trying.
Do you mean the internal transformer of the devices? Wouldn't that break warranty for the devices. Please explain better just in case I don't understand that aspect of transformer swap.
One quick question please. I discovered that in error the other router (which provides internet to the Nighthawk for broadcast) was confirgured with same Default Gateway IP Address (192.168.1.1) as the Nighthawk. Although the Nighthawk automatically reconfigured its Default Gateway IP Address (10.0.0.1) since it was set to DHCP. Could this have any effect to its power instability? Just wondering.
- Retired_MemberNov 05, 2016
The R8000 power adapter should be 12VDC @ 5amps Make sure you didn't switch it.
- tishbiteNov 05, 2016Aspirant
@searay wrote:THE R8000 power adapter should be 12VDC @ 5amps Make sure you didn't switch it.
No. I didn't switch the power adapter. I still use the power adapter accompanied with the Nighthawk from the pack.
Just to add, the Nighthawk seems to stay on longer today after it was plugged independent of the UPS. I haven't returned it back to the UPS yet. It's off now as am out of the office. I would continue this test run on Monday God willing.
i would be glad to arm myself with as much troubleshooting solutions, as powering the Nighthawk independent of a UPS would harm user connectivity in cases of power fluctuations.
Thank you.
- michaelkenwardNov 06, 2016Guru - Experienced User
tishbite wrote:
michaelkenward wrote:Just trying to eliminate variables. As the issue seems to be power rather than anything easily pinned on the router, that is where I would look first.
Another possibility is that the transformer is playing up.
If the other router has the same transformer, then swapping them around would also be worth trying.
Do you mean the internal transformer of the devices? Wouldn't that break warranty for the devices. Please explain better just in case I don't understand that aspect of transformer swap.
The transformer is the thing you plug into the wall to reduce the 120/240 volts from your mains into something that the router uses. It transforms mains voltage to the 12 volts for your device.
Transformers, sometimes confusingly dubbed power supplies, are known to go wrong. It is usually possible to replace them with something that puts out the same voltage and that can deliver the required current.
If you have two Netgear devices with the same current needs, then you can switch their transformers. This will show if one of these transformers is on the blink.
- tishbiteNov 06, 2016Aspirant
michaelkenward wrote:
tishbite wrote:
michaelkenward wrote:Just trying to eliminate variables. As the issue seems to be power rather than anything easily pinned on the router, that is where I would look first.
Another possibility is that the transformer is playing up.
If the other router has the same transformer, then swapping them around would also be worth trying.
Do you mean the internal transformer of the devices? Wouldn't that break warranty for the devices. Please explain better just in case I don't understand that aspect of transformer swap.
The transformer is the thing you plug into the wall to reduce the 120/240 volts from your mains into something that the router uses. It transforms mains voltage to the 12 volts for your device.
Transformers, sometimes confusingly dubbed power supplies, are known to go wrong. It is usually possible to replace them with something that puts out the same voltage and that can deliver the required current.
If you have two Netgear devices with the same current needs, then you can switch their transformers. This will show if one of these transformers is on the blink.
Kindly advice me with regards to the voltages as seen in the above images.
Thank you.