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Forum Discussion
tishbite
Nov 04, 2016Aspirant
Netgear Nighthawk X6 (R8000)'s power goes off incessantly
My Netgear Nighthawk X6 (R8000)'s power goes off incessantly. We discovered that in the middle of demanding work, the network goes out, only to look at the signal lights of the Nighthawk, it is disco...
- Retired_MemberNov 05, 2016
10.0.0.1 is a problem in my opinion. It's caused when the r8000 is connected to another router AKA "Double Nat"
tishbite
Nov 05, 2016Aspirant
@searay wrote:THE R8000 power adapter should be 12VDC @ 5amps Make sure you didn't switch it.
No. I didn't switch the power adapter. I still use the power adapter accompanied with the Nighthawk from the pack.
Just to add, the Nighthawk seems to stay on longer today after it was plugged independent of the UPS. I haven't returned it back to the UPS yet. It's off now as am out of the office. I would continue this test run on Monday God willing.
i would be glad to arm myself with as much troubleshooting solutions, as powering the Nighthawk independent of a UPS would harm user connectivity in cases of power fluctuations.
Thank you.
Retired_Member
Nov 05, 201610.0.0.1 is a problem in my opinion. It's caused when the r8000 is connected to another router AKA "Double Nat"
- tishbiteNov 06, 2016Aspirant
@searay wrote:10.0.0.1 is a problem in my opinion. It's caused when the r8000 is connected to another router AKA "Double Nat"
I will change one of the routers to 192.168.2.1 while the Nighthawk can retained it's reconfigured Address (192.168.1.1). I'll watch the results.
Thank you.
- Retired_MemberNov 06, 2016
Still a double NAT
- tishbiteNov 06, 2016Aspirant
@searay wrote:Still a double NAT
What do you advice? Had to stop by the office to try out some advice from here. Find the below pictures what I have done. Offer your kind advice so not run in same problem again even if maybe, that's not the reason for the previous issue.
The above image is the configuration from the router that provides internet to the Nighthawk. That's from one of it's Ethernet port to R8000's WAN port.
This above image is the configuration summary page of the Nighthawk.
Advice me please.
PS: Just to say that, the Nighthawk is still powered on and hasn't powered down on it's own for the last one hour.
- tishbiteNov 06, 2016Aspirant
Sorry, had to change the DNS (10.109.2.97) on R8000 to LAN IP (192.168.20.20) on D-Link before the webpages began to work.
- tishbiteNov 14, 2016Aspirant
Hello.
I waited till this time to see if the challenge will return, thankfully, it has not.
I want to say thank you to all who contributed, and offering possible solutions.
God bless you all.
- JamesGLNov 17, 2016Master
Hi tishbite,
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!JamesGL
Community Team