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Forum Discussion
Netgear Nighthhawk AC1900 Smart Router
Had no wifi connection. Verizon fios connection is fine. So I unplugged netgear router, also 'reset' router. Netgear router is an available wifi network to connect now but problem is router won't take my current password, also not the original password on the back of router. I don't have the'right password' to log back in. Please help.
2 Replies
You may need to factory reset the the router as setup from scratch.
AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
Then try a more detailed explanation of what is happening. For example, you say:
WendyWong wrote:
Had no wifi connection.There can be many reasons for that. Was the wifi still on? (Did you check the LEDs?) Did you press the on/off switch?
Was it a lot of wifi clients?
What about any wired connections?
So I unplugged netgear router, also 'reset' router. Netgear router is an available wifi network to connect now but problem is router won't take my current password, also not the original password on the back of router. I don't have the right password' to log back in.If you reset the router, then it is back in the "out of the box" condition. The password to log back into the router's controls is the one on the back. The wifi passwords are also the ones on the label.
Go in and change things back to your preferred values.
