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Coolmarch22's avatar
Coolmarch22
Aspirant
Sep 08, 2018
Solved

Netgear R7800 drop internet connection

Hi all

I have Netgear R7800 sincel last year. I bought it for playing online on my PS4

Suddenly yesterday the internet connection for wifi is drop. I tried use wired from my ps4 to my netgear an everything just fine. But when i use wifi 2Ghz or 5Ghz in the middel of match the internet connection is drop alot. I have reset, enable/disable qos and update latest firmware and still the problem is not solve my Firmware Version
V1.0.2.58

Could you please help me?
Thanks
  • Greetings,

    The support portal has all FW versions released for your router

     

    R7800 - just enter your model

     

    The latest release always displays at the top of the list.  Previous versions can be displayed by expanding the list.

     

    However, here is the link for .52

3 Replies

  • Revert back to firmware .52. There are wifi issues with .58, one of which is ping spikes 

      • shadowsports's avatar
        shadowsports
        Hero

        Greetings,

        The support portal has all FW versions released for your router

         

        R7800 - just enter your model

         

        The latest release always displays at the top of the list.  Previous versions can be displayed by expanding the list.

         

        However, here is the link for .52