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Netgear R9000 - poor performance wired and wi-fi
Hi there, hope everybody is doing fine ...
I bought a NetGear R9000 AD7200 router 6 months ago, and until 10 days ago, everything was awesome. Suddenly, I noticed that I'm not getting more than 90MB/s of speed on both wired and wi-fi connections on any devices (notebooks, cellphones and tablets.
My carrier deliviers 400MB bandwith, using speedtest, I use to get 600MB when cable connected.
My firmware version is : 1.05.36
To check if the problem could be from the carrier side, I tested using a PPoE connection right from my notebook, and I'm really receiving full bandwith (400 MB).
I already tested several options, and it's relly clear to me that the issue is on the router.
Any help will be appreciated
Hi guys ... thanks a lot for the attetion. Today a received a technical guy from my carrier, and after some tests, he changed cable connector ... yes, just changed the connector, and everything is perfect again.
I couldn't believe, but that's the fact. The issue was phisical.
Thanks a lot for all the support and feedback here
10 Replies
A couple things I'd try.
1. the 90 mbps seems to indicate that your port speeds dropped from gigabit to 10/100mbps connection. You can check/confirm it with this guide: https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
that'll who you the wan port connections link
If its only 100mbps, then I'd start with replacing the cable. Try a cat 6 or better cable. I know cat 5e is gigabit rated but I've seen sketchy cables cause the drops to 10/100mbps.
Thank you for the feedbacl. I checked the statistics, and looks like the wired connection is 1000M as expected, but I'm getting the same behaviour on Wi-Fi too, it's really strange.
regards,
what modem are you connecting to?
Did you try a simple factory reset?
