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Angllv4403's avatar
Apr 05, 2025
Solved

Netgear router R6350

Did a router reset and now cannot connect to the internet. Did two reboot cycles for modem and router and hasn’t worked. Keeps asking me to agree to user terms and conditions and enter new password and security questions etc
  • Angllv4403's avatar
    Angllv4403
    Apr 05, 2025
    I’m on! It must’ve been a combo of netgear finally let me login even though my internet still was not connecting, and then doing your steps again, and yes! So excited, thanks!

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Angllv4403 wrote:
    Did a router reset and now cannot connect to the internet. Did two reboot cycles for modem and router and hasn’t worked. Keeps asking me to agree to user terms and conditions and enter new password and security questions etc

    Did you reboot in the right sequence?

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.

     

    What's the modem/gateway/ONT between the R6350 and the Internet?

     

    How are you setting up the R6350? It is often best done with a web browser and the graphical user interface (GUI):

     

    How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support

     


    Disclaimer: Just another user with time on their hands.

    • Angllv4403's avatar
      Angllv4403
      Tutor
      I pretty much did in that sequence. Waited 3 mins instead of 2 and unplugged each instead of powered off. Didn’t power off my computer though. I am trying to log into netgear through a web browser. It’s letting me enter my security questions and confirming my password but then when I go to login to netgear it says no internet connection. Then suddenly it started working this morning after trying all night and morning, I was able to log in to netgear but still internet says connected but I can’t get to any website because it says no internet.
    • Angllv4403's avatar
      Angllv4403
      Tutor
      I’m on! It must’ve been a combo of netgear finally let me login even though my internet still was not connecting, and then doing your steps again, and yes! So excited, thanks!
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        What's the modem/gateway/ONT between the R6350 and the Internet?

         


        Disclaimer: Just another user with time on their hands.