NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Thornado
Apr 02, 2020Apprentice
New R7000 Firmware Version 1.0.11.100
It's been a while but finally NG has released a new firmware for R7000! :smileyhappy: R7000 Firmware V1.0.11.100_10.2.100 Download: https://kb.netgear.com/000061805/R7000-Firmware-Version-1-0...
NomadPgmr
Apr 17, 2020Aspirant
I was having to reboot at least once a day, amost so regularily that I could have set my sundial to it. Sometimes I had to reboot twise a day.
I was extremely excited to see this update and Netgear having fixed memory leaks which could cause a hang.
I followed the install instructions, rebooting before I updated and then just had it download and update the firmware late yesterday.
Well lo and behold, we have already had to reboot it once today. Not the same time as usual, so probably a different mechanism, or they changed something to move the time.
If only there were a way to provide debugging/logging feedback to Netgear.
Being a firmware developer myself, I understand how hard it can be to fix problems like this.
I'll monitor for changes and look for yet another update. Perhaps the next one will be golden.
- JWS9518Apr 17, 2020Apprentice
Back on .42 and the issues I was having have been resolved... no reboots, no disconnects and inability to reconnect to the network has disappeared.
- Portwey84Apr 17, 2020Virtuoso
Whilst it is obviously good for you that your router is back to its former self, potentially, it could be security compromised because it won't have the latest security fixes. I guess it's trying to strike a balance, a stable router or running out of date firmware with potential security holes. Just make sure you've got decent anti-virus etc.
- JWS9518Apr 17, 2020Apprentice
It is 6 yrs old and Made In China
I totally agree with you.. I try to keep all my devices with the latest firmware, including this router, for the very reasons you outline. Unfortunately, like others, the firmwares after .42 have been nothing but problems for me and I have no idea why.
If the firmware makes my internet useless, it doesn't matter if it fixes security issues or not .
It is unforunate that Netgear is unresponsive to firmware issues that they create unless you pay them for support after 90 days.
- NomadPgmrApr 30, 2020Aspirant
I have not had to reboot my R7000 in about a week now. I just happened to notice in the logs that it was failing to connect to the default netgear NTP server. I pointed my device to a public NTP server and have not had to reboot it since doing this. I hope this helps others who are having similar problems.
- JWS9518May 01, 2020Apprentice
Yes fixed my issues too... I went back to .42 :smileytongue:
No reboots or errors since I downgraded.
- Bl1985May 16, 2020Guide
Hello,
same issue here in Austria. I had an Austrian offical NTP Server, which was down for a day, so the R7000 hangs up, no internet connection over WiFi, no GUI access. Reboot the R7000 an saw that NTP Server problems and also after the restart, the internet connection doesn't work, rechecked on the LTE internet on my mobile, that the NTP Server was down. Then restart the R7000 again, put the default Netgear NTP Server and apply it. After a reboot of the R7000 internet connection is up again. But i also didn't trust the default NTP, because if it is also down, as you pointed out here, I think it would also hang up the routers internet connection, or reboots the router itself. Maybe I want change the NTP server to a public server pool, like at.pool.ntp.org. Maybe in this pool the router uses more NTP servers to look for the correct time and had no problem again when query the time from NTP Server, and never failing to connect to internet, or rebooting itself.
But for me, Netgear has to solve the problem in the firmware with the NTP and the timezone. This is a rudimentary feature in a "computer" und should not make any problems. If the NTP server is not reachable, because it is down or something else, the R7000 needs to stay at the same time, since after the next time the R7000 is syncing again to the NTP and gets correct time signals! And not hanging up itself , if there is no sync possible with the NTP!
Come on Netgear, do your job!! There are too many problems with R7000 since .42 firmware. And since 1.0.11.100 there is the problem again with disconnected devices still display as connected after a period of time, not in the attached device site, in the access control site! It was better on 1.0.10.90! But this firmware version was rejected. On my R7000 on 1.0.10.90 there were many reboots, every day.
Now on 1.0.11.100 there are no reboots. The only problem was the NTP server problem and the problem where disconnected devices still display as connected after a period of time in access control. After the NTP problems i also turned off upnp, because i do not need it and i think i could maybe open some port for scanning or hacking my router, and then it also reboots itself. But I don't see an better effect for the r7000 so far.
I'm thinking about to change my hole system, R7000 an EX7000, to a AVM Fritz Box system like 7590 router and 2400 extender.
- patoberliMay 16, 2020Apprentice
Here my bad experience with the new firmware and the AP running in Bridge mode: