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PackmanAl's avatar
PackmanAl
Aspirant
Aug 08, 2018
Solved

Newer installer than 2.22 for Router AC1900 on a MAC

I am getting a new modem tomorrow and if I need to reset up the router, I am getting a message that my installer 2.22 is not compatible with High Sierra.  Is there a newer installer and where do I fi...
  • IrvSp's avatar
    Aug 09, 2018

    PackmanAl wrote:

    I am getting a new modem tomorrow and if I need to reset up the router, I am getting a message that my installer 2.22 is not compatible with High Sierra.  Is there a newer installer and where do I find it?  Not sure what firmware I have and I do not remember updating it.  Thanks


    Normally you would not need to do anything to the router but power it down, install the new modem, power it up and wait until it is completely up, and then power up the router.

     

    That said, I don't understand the 'installer' issue. Normally you'd use a Browser to enter the router's Genie to do setup?

     

    What are you using (program, wireless app, ????) and presenting that error message?