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Forum Discussion
PackmanAl
Aug 08, 2018Aspirant
Newer installer than 2.22 for Router AC1900 on a MAC
I am getting a new modem tomorrow and if I need to reset up the router, I am getting a message that my installer 2.22 is not compatible with High Sierra. Is there a newer installer and where do I fi...
- Aug 09, 2018
PackmanAl wrote:
I am getting a new modem tomorrow and if I need to reset up the router, I am getting a message that my installer 2.22 is not compatible with High Sierra. Is there a newer installer and where do I find it? Not sure what firmware I have and I do not remember updating it. Thanks
Normally you would not need to do anything to the router but power it down, install the new modem, power it up and wait until it is completely up, and then power up the router.
That said, I don't understand the 'installer' issue. Normally you'd use a Browser to enter the router's Genie to do setup?
What are you using (program, wireless app, ????) and presenting that error message?
IrvSp
Aug 09, 2018Master
PackmanAl wrote:
I am getting a new modem tomorrow and if I need to reset up the router, I am getting a message that my installer 2.22 is not compatible with High Sierra. Is there a newer installer and where do I find it? Not sure what firmware I have and I do not remember updating it. Thanks
Normally you would not need to do anything to the router but power it down, install the new modem, power it up and wait until it is completely up, and then power up the router.
That said, I don't understand the 'installer' issue. Normally you'd use a Browser to enter the router's Genie to do setup?
What are you using (program, wireless app, ????) and presenting that error message?
PackmanAl
Aug 10, 2018Aspirant
That is exactly what I did and all worked. I did find the original Installer download and thought I might have to re-enter the modem password. Did not so all is well. Thanks