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Forum Discussion

Styks's avatar
Styks
Aspirant
Feb 03, 2019
Solved

Night Hawk App

I have the AC1900 Night Hawk router. But when I try to access it with the iOS Night Hawk app, it says the app isn’t supported. Is there a selection in the genie that I need to make?
  • antinode's avatar
    antinode
    Feb 05, 2019

    > I have the AC1900 Night Hawk router. [...]

     

       "AC1900" is a speed, not a model number.  Ever helpful, Netgear
    product packaging emphasizes speeds like "ACxxxx", but that's not the
    model identifier.  Look at the product label.

     

    > Model: R7300DST|Nighthawk DST-AC1900 DST Router

     

       Assuming that that's accurate:

     

          https://kb.netgear.com/000055505/

     

       I don't see "R7300DST" in that list.