Night Hawk R7000 upgrade failure

Hi, thank you for the prompt response.

I've tried to describe what I've done, with references to the step-by-step guides I've followed, assuming copy and pasting what was there was not needed. I suppose I was wrong, so I am trying something different in this post.

This is the sequence of events, following what was suggested at the link you've recommended (https://community.netgear.com/t5/x/x/m-p/1622096, which points to https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client, so, I've followed the instructions in this link):

1) Downloaded and installed Mac TFTP client from http://download.cnet.com/MacTFTP-Client/3000-18508_4-5707.html

2) Booted netgear device pressing the reset button and waited 5 minutes;

3) Connected the notebook to the netgear device;

4) Configured static IP on my macbook:
- IP address: 192.168.1.10
- Netmask: 255.255.255.0
- Gateway: 192.168.1.1

5) unplugged any other connections from netgear, besides macbook;

6) Pinged the netgear ip address 192.168.1.1, with success:
$ ping -c5 192.168.1.1
PING 192.168.1.1 (192.168.1.1): 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0 ttl=100 time=1.325 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=100 time=1.323 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=100 time=1.054 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=100 time=1.022 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=100 time=1.012 ms

--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 1.012/1.147/1.325/0.145 ms

7) Opened the TFTP client and filled the fields with:
- Address: 192.168.1.1
- Password: password
- File: (selected the firmware file R7000-V1.0.9.42_10.2.44.chk, unzipped from downloaded file from netgear.com - md5 = 2bfd8e25bbcbc7ffa11374425a1d9a8a)

8) Turned netgear off and waited 10 seconds;

9) Waited the power led transition from amber to a flashing white color;

10) Pressed the button send on the TFTP client;

11) Starting the transmission of the file (63,025 blocks / 32.3MB) and waited;

12) The upload process finished successfully after ~80 minutes

13) After some time (~1min), the power led turned to a solid amber color and stayed this way for a long time

14) Tried to ping 192.168.1.1 had 100% packet loss

15) Changed interface configuration to DHCP, and it got IP 192.168.2.2

16) Tried to ping 192.168.2.1 (default gateway) and got 0% packet loss

17) The power led changed to blank

18) Web UI became accessible again with the same configuration I had before (I guess I did something wrong in the reset process)

19) Firmware version updated to V1.0.9.42_10.2.44

It is working fine now. I hope this description help others,

Thanks