Every day I regret to have bought a Netgear router.This morning it was impossible to access the router admin interface. Internet was on and working but I was unable to access the admin page. It's not the first time. Ridiculous.So I rebooted the router and now I can access the admin page from browser. But Nightawk says the password I use on browser is not valid so I'm unable to connect Nightawk to my router.Is there something working with Netgear products? Now what can I do?

What actual firmware version are you on? have you tried the default login info: Default login: admin password: password all lower case. Maybe it updated firmware and reset itself.

The router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed.

maxmonz wrote:The router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last.---what actual version are you on? A number is better than "the latest/last" because the r7000 is known to not update regularly. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed. You're able to log into it now? Or not? You just can't use the app? did you try factory resetting and starting over?

maxmonz wrote:The firmware Is the last. If you mean "latest" – let's hope it isn't the last – that means nothing. The only true guide is the number.

Ok,the firmware is V1.0.11.130_10.2.118.To answer to other questions: yes I can login from a browser and yes I can't just use the app.I'm not going to factory reset because I'm not totally blocked and by teh way I think it's crazy resetting the router becuse bad programming in firmware or app. I can't accept the browser logs in (so password is correct) and the app doesn't.I'm sorry to say that but I'm very disappointed by Netgear. This is one of many problems I had.Ok, I always solved and made everything working but when you spend money for a device as R7000 you expect it works perfectly and to get support in case of issues (like other companies do).Is it acceptable, in your opinion, that sometime (randomly) the web interface of router is unaccessible?Is it acceptable, in your opinion, that someday, rebooting after firmware update, the router was reset and I had to restore config?Is it normal, in your opinion, that sometime, when you run firmware update the interface show updating forever and you don't know if reboting or not? And when you reboot you discover the firmware was not updated?

NIghtawk doesn't connect anymore to R7000

15 Replies

plemans
Guru - Experienced User
Feb 26, 2022
What actual firmware version are you on?

have you tried the default login info:

Default login: admin

password: password

all lower case.

Maybe it updated firmware and reset itself.
- maxmonz
  Aspirant
  Feb 26, 2022
  The router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed.
  - plemans
    Guru - Experienced User
    Feb 27, 2022
    maxmonz wrote:
    The router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last.---what actual version are you on? A number is better than "the latest/last" because the r7000 is known to not update regularly. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed.
    
    You're able to log into it now? Or not?
    
    You just can't use the app?
    
    did you try factory resetting and starting over?

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NIghtawk doesn't connect anymore to R7000