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Radioman56's avatar
Radioman56
Follower
Sep 22, 2021

Nighthawk® Tri-Band WiFi 6E Router Died?

Hi My Nighthawk Router Model AXE 11000 seems to have just died. The signal coming into the Nighthawk from my Netgear Modem still passes-through the Nighthawk and connects from the Nighthawk through the ethernet port direct to my computer. However the LED lights on the router that are normally lit showing the 2.4G and 5G signals are not present AT ALL. 

I noticed earlier this week my Internet Ethernet Icon on the bottom right system tray(?) was showing a Wifi Icon w/ a tiny miniature Ethernet Icon to the side. I couldn't figure out what that meant. Then, this evening, ALL the Internet signals (wired and ehternet) dissapeared. I reset the modem and router several times and eventually the Ethernet line came back, but the Wifi appears dead and is also not showing up in the windows available networks window. Any thoughts? Thanks! 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what modem do youi have? (wondering if you're getting modem/router mixed around in your description)

    2. What firmware is on the router? 

    3. does wired devices work on the router? 

    4. Did the wifi on/off button get hit? Push and hold it for 2 seconds.