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SlowWired's avatar
SlowWired
Aspirant
Apr 28, 2023

NightHawk 7000

Router is connected to Laptop using a cable.  Why is the download speed very low?

 

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Not much to go on. 

    How slow is it? How fast do you think it's supposed to be? 

     

     

    • SlowWired's avatar
      SlowWired
      Aspirant

      XFinity is my service provider.

       I am signed up for 200 Mbps.  
      my laptop is connected to the router with an internet cable.  

      the xFinity speed test says my download speed is 6.5 Mbps

       

      As a test, I connected my laptop directly to the modem and the speed test showed a data rate of about 120 Mbps.  XFinity is providing the bandwidth I pay for.  

       

      a curious thing is that my download speed and my upload speed are very nearly the same. (6.5 Mbps)

       

      when I run the speed test on my iPhone the date rate 

      • plemans's avatar
        plemans
        Guru - Experienced User

        SlowWired wrote:

         

         

        when I run the speed test on my iPhone the date rate 


        What speed do you get on the iPhone?

  • plemans's avatar
    plemans
    Guru - Experienced User

    what speeds do you pay for? 

    What modem do you have? 

    What actual speeds are you getting? 

    What laptop is it? Maybe its not gigabit capable. 

    the more you tell us, the better we can help. 

    • SlowWired's avatar
      SlowWired
      Aspirant

      200 Mbps.   - What speed am I paying for?

      SB2800.       - what modem am I using?

      6.5 Mbps.     - what speed am I actually getting?

      DELL Latitude E6430 - what laptop am I using?