NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Capela24's avatar
Capela24
Follower
Oct 23, 2021

Nighthawk AC1900 doesn’t work with Spectrum modem

I was using the AC1900 C7000v2 wifi modem/router for my spectrum internet service. Then Spectrum sent me a new modem I have to use to avoid service shut off. So I setup the new Spectrum modem and try to use my AC1900 as a router only. I went into the netgear utility under advanced options and made sure the router only mode was on. It is. I connected the Ethernet from the back of the modem into port 1 of the router. Then I tried plugging in ethernet into the other 3 ports that run to my Apple TV, computer PlayStation. And none of them worked. They did however pick up the IP address.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    the problem is that the C7000 is a modem/router combo device. 

    It can be used as strictly a modem or as a combo device. But not as just a router. 

    There is a way to use it as an access point but you'd still need a router to connect to the modem. 

     

     

    This is the first that I've heard the spectrum is forcing you to use one of their modems.