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bobknipper's avatar
bobknipper
Aspirant
Jun 22, 2024
Solved

Nighthawk AC1900 DST

I have been using a Nighthawk AC1900 DST Router that was given to me by
my son for about a year. A few days ago I had a brief power outage.
I use port forwarding to access my home alarm system and the IP address
changed. I corrected the port forwarding to the new address and after I
rebooted I could no longer connect to the router with 192.168.1.1.
I reset the router to factory settings but still could not connect.
Any ideas. Hope that it is not toast, nice router >>>Bob

  • bobknipper's avatar
    bobknipper
    Jun 28, 2024

    Sorry I miss spoke, I meant Windows 10 and 11. The Spectrum UBEE's WIFI
    is shut off by Spectrum. They want around $9 a month to use the WIFI
    built into the UBEE. I figure that I would rather use my own router and
    use the money to buy my router. I have been using it this way for about 5 years without any problems. As I understand it I can't use the AP mode because
    I can't port forward which I need for my alarm. Now that I understand what happened and how to work around the problem I will stay with what has worked.
    Thanks for the help.

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    bobknipper wrote:

    I have been using a Nighthawk AC1900 DST Router that was given to me by
    my son for about a year.


    That's not a Netgear model number.

     

    Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.

     

    Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.

     

    R7300?

     

    Then the usual boilerplate questions to eliminate some of the more common issues that crop up here.

    What firmware version do you have on the device?

    A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.

    If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

    I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

    • bobknipper's avatar
      bobknipper
      Aspirant

      Thanks for the quick response. Sorry about the wrong Router ID. It is a
      R7300 V1. It is behind a Time warner UBEE modem,router. I was using a Windows 12 laptop with the WIFI disabled so that I wouldn't access the backup router I was using, a R6700 V3. Yesterday I decided to use my desk top with Windows 11 and no WIFI. I was able to access the router this way and after getting through Netgear's maze I was finally able to get the WIFI passwords assigned by Netgear. Then I was able to log in with the laptop. Ran out of time but looks good so far. Must have run into some kind of firewall with the laptop ? The firmware version is V1.0.0.74_1.0.29 on the R7300. Looks like when I have some time I should be OK. Thanks again.>>>Bob

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        bobknipper wrote:

        It is a
        R7300 V1. It is behind a Time warner UBEE modem,router.


        This is a classic two-router gotcha.

         

        Two routers on your network can cause headaches. For example, you can end up with local problems with addresses on your network. Among other things, the other router can misdirect traffic to addresses that the Netgear router usually handles, such as routerlogin.net or the usual default IP address for a router, 192.168.1.1.

         

        This explains some of the other drawbacks.


        What is Double NAT? | Answer | NETGEAR Support

         

        Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point (AP) with a wired connection to the main router. Netgear advises this, as does just about every site you will visit.

         

        How do I change my NETGEAR router to AP mode? | Answer | NETGEAR Support


        But that has its own drawbacks:


        Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

         

        It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router.

         


        I was using a Windows 12 laptop with the WIFI disabled so that I wouldn't access the backup router I was using, a R6700 V3.

        Yet another router? Regardless, the same NAT thing applies. You will have a hard time accessing its GUI. Find the IP address of the thing on the network and use that in a browser.

         

        Not sure where you got Window 12 from, I am stuck on Windows 11, one of the beta channels, but it does raise the spectre of Windows security.

         

        Windows likes to protect us from new networks that might be evil. In  reality, it often shuts us out of safe networks, wired and/or wifi.

         

        One thought is that you could tell Windows that you are on a "private network".

         

        • Network and Internet settings
        • Network Status
        • Change Connection Properties
        • Network Profile
        • Private