NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tronic1979's avatar
tronic1979
Tutor
Oct 04, 2015
Solved

Nighthawk AC1900 Model R7000 Won't connect to internet

Hi -   I just purchased a Nighthawk AC1900 Model R7000 and it won't connect to the internet.  I have comcast Xfinity triple play, I have the Xfinity Modem/router combo.  I have enabled bridge mode ...
Comcast Xfinity
Unable to connect to internet
wifi
  • tronic1979's avatar
    tronic1979
    Oct 04, 2015

    thanks for getting back to me - was able to get connected by putting the mac address in manually.  thanks.

tronic1979's avatar
tronic1979
Tutor
Oct 04, 2015

thanks for getting back to me - was able to get connected by putting the mac address in manually.  thanks.

rpoffen's avatar
rpoffen
Virtuoso
Oct 05, 2015

When I had xfinity/comcast, they authenticated via the WAN conneted device's MAC address so I had to clone it to the router whenever I changed the router.