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Eleebob7's avatar
Eleebob7
Aspirant
Nov 26, 2017
Solved

Nighthawk R6900P drops 2.4 GHz after minutes. 5GHz is stable.

I have been running this for about 5 months. The router has been stable the whole time until last week.

The 2.4 GHz network stays up for about a half hour, then dies. The devices can see it, but the signal strength is terrible and they cannot connect.

I have done the following.
- Updated to the latest FW
- Changed channels: from Auto to 4 to 10 then 8. Wifi analyser shows 8 should be the best.
- Factory reset
- power cycle

I have seen a few posts about this on various models, but looks like most of the time, the channel change fixed things. Not in this case. Any help is greatly appreciated.

4 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi Eleebob7,

     

    Use channels 1,6 or 11.

    • Eleebob7's avatar
      Eleebob7
      Aspirant

      Thanks JamesGL.  I'll try it when I get home. Are the other channels known to be finicky?  Wifi Analyzer shows that 1 and 6 are pretty heavily occupied in my area.  I'm almost certain the issue I'm seeing is not a channel congestion issue.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi Eleebob7,

         

        Any feedback on this issue? Did changing the channel work?