NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JimTheolet
May 12, 2022Follower
Nighthawk R6900P
I recently had a problem with my router not connecting to the internet so after unplugging and restarting, I decided to reset the router not knowing that it would erase the id and password and do a complete reset.
Now I need help in trying to be able to use the router and figure out my next steps.
1 Reply
- FURRYe38Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to routerlogin.com or 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.