NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Narkis
Jun 17, 2016Aspirant
Nighthawk R7000 and Playstation Now
Hello there. I have a Nighthawk Router and I have been having trouble with trying to get connection with my Playstation Now Account, When using the nighthawk it says my connection isn't good en...
- Jun 26, 2016
Hi Narkis,
Reset the router after the update and manually reconfigure it. If you are using the QoS, make sure to set the priority of the PlayStation to High if you want it to have more priority with the bandwidth.
Narkis
Jun 25, 2016Aspirant
I believe I need to update my Firmware as it's not the latest one,
DL is around 70mbps and Uploads is around 18Mbps
I will note that when I turned off QoS it worked but I wanted to use that as part of the router
Narkis
Jun 26, 2016Aspirant
So I updated the Firmware and put QoS back on and it no longer works,
I have tired the other options and still it doesn't work
- TheEtherJun 26, 2016Guru
You didn't specify from which and to which firmware version you upgraded. In any case, you should do a factory reset to erase the settings from the old version. With all the different versions floating around for the R7000, many of them are not compatible with each other.
- JamesGLJun 26, 2016NETGEAR Employee Retired
Hi Narkis,
Reset the router after the update and manually reconfigure it. If you are using the QoS, make sure to set the priority of the PlayStation to High if you want it to have more priority with the bandwidth. - JamesGLJun 29, 2016NETGEAR Employee Retired
Hi Narkis,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!