Nighthawk R7000 dropping connection constantly?

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ajagskara wrote:

Does anyone have issues with this particular router just dropping connection CONSTANTLY.

 

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What do you see when this happens? What the router's LEDs look like? What tells you that the connection drops?

 

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

1. what firmware is on it? 

2. what modem/gateway is it connected to? 

3. when it drops, what actually happens? Does it say "connected, no internet", do device not see the wifi broadcasting at all? Do they see the wifi but can't connect to it? Do wired devices drop? Details are key and its tough to help based off "its dropping". So the more you can tell us, the better we can help.