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tmiprov's avatar
tmiprov
Aspirant
Oct 10, 2019
Solved

Nighthawk R7000...Ethernet connections works fine, but Speedtest.net test on Ethernet port fails

  • What you download is a zip file. Did you expand it? The .chk file is inside the zip file. 

10 Replies

  • More info. 

    What do you mean fails? Slow, doesn't work, etc 

    Explain what you have done. Have you recently updated the firmware?

    What is the firmware version? A number, not just something like latest. 

    Are you experiencing any other issues?

    • tmiprov's avatar
      tmiprov
      Aspirant

      Hi Bill,

       

      Thanks so much for helping me out.

      Being that I'm not home with my router now, I can't obtain the firmware version until later in the day which I will do.

      In the meantine, here is the problem...

      When I connect an ethernet cable from anyone of my 4 router ports to my PC, I get a solid internet connection (this is with wifi disabled). I'm able to browse and do whatever I want.

      During this connection, if I run a speedtest, I get practically nothing for download (.5M) and upload.

      If I remove the ethernet from my router and connect it directly to my cable modem, then run the same speedtest, I get a 100M download.

      Is there a reason why this happens?

      My other issue, if I don't have any ethernet connections from my router to a client, I still see "wired" devices on my Nighthawk App. This is in addition to any 2.4GHz and 5GHz devices that appear as connected devices.

      Thanks so much Bill

       

       

      • tmiprov's avatar
        tmiprov
        Aspirant

        Hi Bill,

         

        Just to follow up, my firmware version is...

         

        V1.0.9.88_10.2.88

         

        Thanks again!