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Solved
nighthawk R7000 firmware V1.0.9.12_1.2.23 update wifi problems
i have a problem with my wifi after updating firmware to V1.0.9.12_1.2.23. after i updated i got less then half the download speed on my wifi now. anyone got the same problem, and how do i fix it ?...
- This is the reply from the helpdesk from yesterday : Hello,
Thank you for contacting Netgear Support.
Unfortunately our developers do not announce the release dates of upcoming firmware, so I am unable to supply you with that information.
You have indicated that there are problems with the router performance since you updated the firmware. In such a case, it is possible to downgrade the firmware, until a new version of the firmware is released that addresses the problems of the earlier version.
To downgrade your firmware, please follow these steps :
1) Go to this link to download the firmware version 1.0.9.10. (Current version is 1.0.9.12)
https://kb.netgear.com/000049003/R7000-Firmware-Version-1-0-9-10
->Save this file, and extract the zip into a folder, e.g. on your desktop
2) Connect an Ethernet cable to your router and a laptop / PC
3) Open a browser and go to this address : routerlogin.net
4) Enter the password that you chose during the router setup. If you did not change it, it will be ‘password’
5) When you see the menu, go to Advanced -> Administration -> Router Update
6) Click on Browse and choose the folder where you unpacked the zip file, then choose the .chk file.
7) Click on Upload and wait for the installation to complete.
I hope this will help you with the performance problem of your router.
I look forward to hearing from you.
Please note that if you prefer to communicate in Dutch just reply to this case in Dutch.
Have a great day,
Kind regards
Joeri
Netgear Level 1 Technical Support
http://support.netgear.com
as an aside - can a MOD please change the thread title from [Solved] to [Work-around] - solved is bull**bleep**.
"*bleep*" lol - got it, understood. For what it's worth my wireless just crapped the bed again and I am running R7000-V1.0.9.10_1.2.21
bryrp wrote:My wireless just crapped the bed again and I am running R7000-V1.0.9.10_1.2.21
This is one problem I have never had with any version 1.0.9.6, 1.0.9.12 or newer beta. My R7000 and all devices on it have worked without fail for a month or more at a time. I am wondering if you or others that have reported this issue have some really bad behaving wi-fi device or maybe a really crowded wi-fi space? Anyone who has had issues like this have you tried running something like inSSIDer? Just to see what is going on channel wise? I found the Auto channel picker on R7000 (and most consumer Wi-Fi) to be pretty poor and everything seems to end up on channel 1.
- Mine is the only one running on channel 11 (statically set) with full bars. I still have the problems even was sitting about 5ft away
For those of you wanting .12 for WPA2 KRACK fix it isn't in there. Look at this. It is Netgear official article and it says all versions of R7000 up to and including .12 are susceptible to issue. Don't install .12 for security reasons.
If you are having this issue downgrade your firmware to V1.0.9.6_1.2.19 and be sure once you do you factory reset your router. Until Netgear releases a new firmware that is the most stable. I have had zero problems once I downgraded.