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MRP77's avatar
MRP77
Tutor
Jan 02, 2016
Solved

Nighthawk R7000 Wi-Fi is OFF (new install)

I had been holding off installing my new Nighthawk R7000 router since you never know what will go wrong... and sure enough, I've got a problem.   Basic connection to the internet went smoothly, but...
  • MRP77's avatar
    MRP77
    Jan 08, 2016

    Fortunately I ended up being able to do a straight exchange where I purchased it, even though it had been longer than their normal exchange period.

     

    I plugged the replacement in and after it booted up completely (< 90 seconds) I could connect to the default wireless network without configuring anything on the router.  

     

    So if you have this problem like I described in the original post... just exchange it. It's a hardware problem.