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Forum Discussion

Indrajit's avatar
Jun 28, 2021

Nighthawk R7000/AC1900 randomly disconnecting

Firmware is updated, it works after rebooting for few hours or a day and disconnects again all the devices although all the indicators are green. Devices shows the WiFi bars active, but can’t open any page in any device at all, instead says internet disconnected. Need help to resolve this issue please, thanks.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What actual firmware are you on? (the r7000 is rarely on "the latest")

    What modem/gateway are you using? 

    Since upgrading firmware, has a factory resest and reinstall (not using a backup configuration) been done?