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K24's avatar
K24
Guide
Nov 22, 2020

Nighthawk R8000 blocking download speed

I recently upgraded my internet to 400mb download, when i ran speed test i couldnt get anymore than 118mb. So had tech help from Spectrum, had me connect ethernet cable directly to pc and speeds were hitting 416mb. WHen i conneted back to my nighthawk router it went back to 112mb. so i cant connet modem directly to router without speed slowing down.I was told i need to adjusr router?? Can someone help !!Thank you

9 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 23, 2020
    K24 wrote:

    so i cant connet modem directly to router without speed slowing down.I was told i need to adjusr router??

    What is this modem? Make and model?

    • K24's avatar
      K24
      Guide
      Nov 23, 2020
      SPECTRUM sent me a Hitron EN2251 modem.And if I connect my cat7 ethernet directly to my HP pc tower, I get well over 400 MB. I went in to router login.net and checked my settings on my router and it told me it was set up for 600 MB on the Netgear AC 3200 R8000. I am not for sure if I need to change something else in the router settings. But if I connect the ethernet from modem to router and then router is connected directly to PC I can only get 100 mb.Thank you again