I received an update notice through the Nighthawk app a proceeded to download the new firmware. After doing this I received another message saying that I need to update again. Again I downloaded the new firmware and shortly after I receive another message indicating an update was needed. This happened two more times. After the first attempt we started to experience dropped signals and weak signals. Has anyone else been experiencing this problem? Thanks.

What firmware version are you on? One thing, I'd recommend against updating using the app or over wireless. when we see corrupt firmware versions, its usually when done via the app or wireless. I'd do it over a hardwired connection for best results. When the speeds slowed down, did you ever try a factory reset and reinstall? if there's issues after changing firmwares, thats one of the first things we recommend.

Nighthawk R8000p router keeps trying to update

4 Replies

plemans
Guru - Experienced User
Jan 26, 2021
What firmware version are you on?
One thing, I'd recommend against updating using the app or over wireless. when we see corrupt firmware versions, its usually when done via the app or wireless. I'd do it over a hardwired connection for best results.

When the speeds slowed down, did you ever try a factory reset and reinstall? if there's issues after changing firmwares, thats one of the first things we recommend.
- longobongo
  Aspirant
  Jan 26, 2021
  Thank you for the response. The firmware is version 1.4.1.50. After I had the issue I did a reboot and when that did not work I did a factory reset. That did not help either. I may do another reset and then do what you suggested and update using a cable. Thanks again for the suggestion.
  - Keved57
    Aspirant
    Jan 29, 2021
    There is a known issue with firmware version 1.4.1.50. not being able to upgrade ... check the posts for the "story" ie "Netgear Nighthawk R8000P Firmware Update"
    
    ( I had similar and had to get the r8000p replaced, then ensured by manual upgrade that the replacement didnt "upgrade" to version 1.4.1.50.)

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Nighthawk R8000p router keeps trying to update