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Lakeman46's avatar
Apr 15, 2024
Solved

Nighthawk R8000P won't accept new devices

My router isn't accepting any new devices. All older devices that I have on it are working fine.
My firmware is up to date. My WPS is on, I've reboot the router and powered down the modem. All old devices come back on. Also I'm not showing any signal strength on the router nighthawk app.
I purchased a new Deco AX3000 router. It also says can't connect to the internet.
Looks more like my provider Co-Mo Connect modem may be the problem. My router is 5 yrs old. I've had the provided modem over 8 yrs.
  • Firmware is 1.1.4.94
    Not sure about gateway
    15 devices
    Not using Smart connect
    I was trying to connect wyze V3 cameras on 2.4 gig.

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware version are you on? The latest doesn't help

    what modem/gateway is it connected to? 

    How many devices are connected?

    Are you using smart connect?

    • Lakeman46's avatar
      Lakeman46
      Tutor
      Firmware is 1.1.4.94
      Not sure about gateway
      15 devices
      Not using Smart connect
      I was trying to connect wyze V3 cameras on 2.4 gig.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Lakeman46 wrote:
        Firmware is 1.1.4.94----Maybe you mean 1.4.4.94? If not, you are outdated by quite a ways.
        Not sure about gateway----Thats important to check. A double nat can cause issues. 
        15 devices---should still be able to add devices. 
        Not using Smart connect
        I was trying to connect wyze V3 cameras on 2.4 gig.Is the wyze giving you the errors? did you contact th em?