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Forum Discussion

phillipg's avatar
phillipg
Tutor
Dec 03, 2016
Solved

Nighthawk R8500 replacement?

Hi, I just had a bad experience with a new R8500. Worked fine intially, and 48 hours later it was a brick. Seems to be the same bootloop issues that other people have had. I bought this as I needed t...
Before You Buy
  • phillipg's avatar
    phillipg
    Dec 08, 2016

    In the end, I exchanged the router through Amazon. ElaineM was very helpful here in the forums, but customer service was not getting back to me. I was tired of waiting for someone to send me a return authorization, and in the end, it was easy to just exchange the router through Amazon. Hopefully the new R8500 will not have the boot issue. If it does have issues, I will post an update.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Dec 15, 2016

Firmware updates may include various changes such as new features, bug fixes, security updates and other enhancements. If you downgrade to old firmware you lose any benefits from newer firmware.

peter11742's avatar
peter11742
Luminary
Dec 15, 2016

Hi. MDGM.

Thanks for this worning.

If you have read what I mentioned on my fixing the bricked R8500 you will understand  that loading the new software

is not possible.

Many people have this problem and I found it by looking to find a solution to fix the router.

Please tell this to the main software engineer and if he will make it ease and compatible I will update the software.

Between from the two versions only the old version works.

It seems there is a glich on the update nvram is not working it is a different firmware structure.

I tried to do this when I went to configure the router.  It  bricked the router with a red constant led.

So it easy for me to fix it now and I reinstalled the old software one more time.

It works realy good for one week I never had any issue with all the provided channels and they are 3 of them.

I am willing to experament if you agree to tell me what to do to install the new update.

Regardles I will be responsible for the update and no one else. This will make happy many other users.

My R8500 is test router that covers all my house.  It is vey good product

Best regards.

peter11742