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rob_dav's avatar
rob_dav
Tutor
Jan 22, 2022

Nighthawk r8500 replacement

I have a r8500 router that has started to drop out. I've had the unit since about 2016. I've had no problems till now. Im guessing it is about to die. Does anyone have a recommendation on a replacement unit. That is available in Australia.
Cheers

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    The R8500 is a pretty solid router. Before giving up on it, i'd try a couple things. 

    1. try reinstalling the current firmware to it and  factory resetting it. Maybe something is corrupt in the firmware or settings. By reinstalling the firmware and clearing the settings, it can cover both problems. Just do a manual install and don't use a backup configuration

    2. If that doesn't help, try downgrading the firmware a version or 2. the lastest firmware releases have been problematic on some devices. Maybe yours is one of those. 

     

    Not ignoring your question about a new router but thats a pretty solid router. Unless you're paying for 1gig+ speeds, thats a solid router. 

    • rob_dav's avatar
      rob_dav
      Tutor
      Thank you for your input. I'll give it a try.
      I have already done a factory reset and updated the firmware to no avail.
      The unit is at least 6 years old and this problem has only started in the last month or so. Hence why I suspect the unit is on its way out and the issue is a hardware issue.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Updating the firmware isn't always the best option. there's been quite a run lately on "the latest firmware" causing issues on devices. 

        Try downgrading a version or 2 and see if the performance picks back up. You might need to factory reset after downgrading. (and disable auto-updates)