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NightHawk R8500 Shutdown - Overheating?
Noticed this afternoon that my R8500 was off. I thought that the power strip had failed so I moved the router's power adapter directly to the wall and it powered back up. After an hour or so, I came ...
Thanks for the assistance, but I contacted Netgear support this morning. They issued an RMA for an overheating unit.
I came here looking to see if others had experienced this issue. At least now I suppose this thread can serve as reference for anyone else that may encounter it.
Update
Router continued to fail in less than an hour under normal household usage conditions. Hooked up old router and left it running all night with no issues. R8500 sat powered on with no network activity and still had power this morning. Not warm to the touch. Seems to definitely be an overheating issue.
Hello MWiggins
Welcome to the community!
Let me follow-up on your submitted case to support.
They'll be in contact with you separately.
Thanks for the assistance, but I contacted Netgear support this morning. They issued an RMA for an overheating unit.
I came here looking to see if others had experienced this issue. At least now I suppose this thread can serve as reference for anyone else that may encounter it.
I have an RMA R8500 unit 2 days back and it is overheating, all the LED seems ok on the router and it is extremely hot when touch. Wifi can not be found and even after the reboot, the wifi has shown up but it is failing authentication. Could you decribe your symtom? Does it as as mine? Also the firmware used in the failing router?