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Forum Discussion
Nighthawk RAX50 Not Working with Roku
We recently purchased a Nighthawk RAX50 and it works great with all of our devices EXCEPT our two Roku devices. The network shows up on the Roku, and the Roku claims to have an "Excellent" internet connection, but the apps do not work and clearly the Roku is not in fact connected to the Internet. We've tried everything at this point: (1) Rebooting the Roku and the router; (2) Changing the router channel to 11; (3) Setting up a Guest Network and connecting the Roku through that instead (same result); (4) Connecting the Roku to the router with an ethernet (same result).
We even reconnected our old router, and the Roku works fine on that, but our Internet in general was much slower with that router so we really don't want to go back to it. It doesn't make any sense why the Roku would work so well with an old router but can't receive the connection from a brand new one, when all of our other devices work fine.
Any recommendations??
3 Replies
What modem/gateway do you have the RAX connected to?
The RAX is connected to the outlet through a Power over Ethernet box. (We just moved into the house, and this is how the prior owners had the old router set up, so we didn't change that.). Our Internet is provided through a small satellite that's set up outside (we're in a rural area), so I don't believe there's a modem.
I see so many issues with these types of connections.
And I haven't really found a good fix for it.
I'd contact your ISP and ask if there's any specific settings needed for your router.
I've seen issues because sometimes the ISP has their own carrier grade nat running plus the routers nat setup.
but again, I haven't found a good answer for you with the broadcast connections.
