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DAK-11's avatar
DAK-11
Aspirant
Feb 06, 2021

Nighthawk Router not connecting to HP printer

Got my new Netgear router set up couple weeks ago but one problem. I have a HP 4500 series printer and I cannot get it set up with Netgear router.  I've researched online and apparently connecting a HP printer has been an issue for several years. Does anyone have information on connecting my printer to Netgear R7000 (AC1900)?

8 Replies

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  • Are you connecting via wireless or ethernet (or USB)?  You have to set up the printer on your computer (windows) first.

    • DAK-11's avatar
      DAK-11
      Aspirant
      Connecting via wireless and I only have Apple products so no windows to set up. Before installing the Netgear I had no problems printing with iPhone and iPad Pro. I have a chromebook for preparing taxes for AARP Taxaide but not for personal use. It connected with previous router as well without having to set it up.
      • antinode's avatar
        antinode
        Guru

        > [...] I cannot get it set up [...]

         

           "cannot" is not a useful problem description.  It does not say what
        you did.  It does not say what happened when you did it.  As usual,
        showing actual actions (commands) with their actual results (error
        messages, LED indicators, ...) can be more helpful than vague
        descriptions or interpretations.

         

        > [...] I've researched online [...]

         

           Thanks for the helpful links.  "online" is a very big place.

         

        > [...] Does anyone have information on connecting my printer to [...]

         

           I'd bet that HP does.  Start at "hp.com".

         

        > [...] Netgear R7000 (AC1900)?

         

           Firmware version?  Connected to what?


        > Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0

        Not a router. Nothing to do with anything?

         


        > [...] Before installing the Netgear [...]

         

           What did you use then?  Did the R7000 replace something, or did you
        add the R7000 to some existing arrangement, or what?

         

        > [...] It connected with previous router as well without having to set
        > it up.

         

           "it"?  Printer?  Chromebook?  Other?  How do you connect _any_ device
        to your wireless network "without having to set it up"?  Have you no
        security at all?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.

     

    The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.

     

    Where possible, using the WPS feature can simplify things.

     

    Then there is this:

     

    Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom

    • DAK-11's avatar
      DAK-11
      Aspirant

      THANKS FOR SUGGESTIONS BUT WIRELESS WIZARD SET UP ON PRINTER NOT SUCCESSFUL SO USED WIFI PROTECTED SET UP AND MAGIC: IT WORKED!!  PRINTER BACK IN ACTION!

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        DAK-11 wrote:

        THANKS FOR SUGGESTIONS BUT WIRELESS WIZARD SET UP ON PRINTER NOT SUCCESSFUL SO USED WIFI PROTECTED SET UP AND MAGIC: IT WORKED!!  PRINTER BACK IN ACTION!


        Glad that WPS worked. Thanks for confirming that that bit of my suggestion was the one that did it for you.

         

        WPS is great when it works, but it fails for too many users.