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Sodaman005's avatar
Sodaman005
Aspirant
Sep 30, 2022

Nighthawk X6 3200 router - cannot connect

I have an Internet connection that I have checked going into the router, my Wi-Fi shows that it is available, but when I connect, it says there is no Wi-Fi connection

2 Replies

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 30, 2022

      Is this the R8000? 

       

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

       

      Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
      Be sure to restart your network in this sequence:
      Turn off and unplug modem.
      Turn off router and computers.
      Plug in and turn on modem. Wait 2 minutes for it to connect.
      Turn on the router and wait 2 minutes for it to connect.
      Turn on computers and rest of network.