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Bob_Raskey's avatar
Bob_Raskey
Aspirant
Dec 07, 2021
Solved

Nighthawk X6 AC3200 R8000

I'm miffed because I have a Netgear R6120 that has been great for years, but I have attempted to replace it for better range with the Nighthawk X6S AC4000 R8000P. However the Nighthawk does not recognize my ISP which is PCI Broadband, and the routers Internet light keeps flashing orange. I had assumed this would be a walk in the park, but am being told I might need a modem to get it to work. Why didn't I need one for the old R6120.?? And if I need a modem, what brand and model do you recommend.

 

Thanks,

Bob Raskey

COS, CO. 80831

  • FURRYe38's avatar
    FURRYe38
    Dec 07, 2021

    Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

     

    I'd ask the ISP if there is any user account and password information needed to setup the router to work with there services. They should be able to help you set up any wifi router with there interface hardware. 

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

    • Bob_Raskey's avatar
      Bob_Raskey
      Aspirant

      Don't know the present firmware loaded.

      Nighthawk X6s AC4000 R8000P, provider is PCI Broadband out of Colorado Springs, CO.

      I'm told by the ISP that I have satilite service which provides an ethernet connection, shouldn't need a modem.

      Plug it in with just the ISP connected and all I ghet is a flashing Orange Internet light.

      Can't find a connection from it, I guess I won't if it doesn't connect/handshake to the ISP.

      I try to access it via PC using 192.168.1.1, but then it asks me to answer security questions.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

         

        I'd ask the ISP if there is any user account and password information needed to setup the router to work with there services. They should be able to help you set up any wifi router with there interface hardware. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Bob_Raskey wrote:

    I'm miffed because I have a Netgear R6120 that has been great for years, but I have attempted to replace it for better range with the Nighthawk X6S AC4000 R8000P.

     

    .... am being told I might need a modem to get it to work. Why didn't I need one for the old R6120.??

     

    Very good question.

     

    Whoever told you that you need a modem seems to be a bit off beam. If you had a R6120 that worked just fine, then the R8000P will be fine.