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Forum Discussion
ruben_zamudio
Jun 04, 2018Aspirant
Nighthawk X6 R8000 Automatically Wifi network change
Hello Community!
I have some devices, that they just can not go on with the current Wifi network (e.g. 2.4ghz) in that moment you have at least another one (e.g. 5ghz). That device is compatible wi...
- Jun 10, 2018
Hi ruben_zamudio,
We’d greatly appreciate hearing your feedback letting us know if the information IrvSp provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Blanca
Community Team
ruben_zamudio
Jun 04, 2018Aspirant
Hi IrvSp!
Thanks for sharing!
To make myself clear, let´s think about these problems I face quite often:
1) Apple iPad (latest iOS)does not connect automatically to the Router (WiFi already registered), needs to be done manually.
2) Samsung S8 (Androind 7) using a 2.4 wifi network, which is not working for some reason, but the other one 5 Wifi network is working, why does not jumps to the second one automatically, if the first one is not working?
I started already to use your reccomendation regarding SMART CONNECT.
I normally use Genie, to know who is already using the router, my need is more like
add more intelligence to the apple/android device to connect/jump to/into a up-and-running Wifi network based on work signal, and any other criteria.
I hope this time is even more clear!
Thank you!//
Rubén
IrvSp
Jun 05, 2018Master
ruben_zamudio wrote:
1) Apple iPad (latest iOS)does not connect automatically to the Router (WiFi already registered), needs to be done manually.
Ruben, I never have a problem with ANY of my iPad's? I even take them out of the house and they automatically connect to many many Wifi locations without any assist from me. Come back in my house and they will connect to the last used SSID (unless the router with Smart Connect will change the 5Ghz SSID on them which is can do as the SSID and Passphrase is the same for both). I suspect you either have a 'bad' saved network or the wrong passphrase saved. FORGET that network and it should solve the problem. This is NOT a router problem more than likely.
ruben_zamudio wrote:
2) Samsung S8 (Androind 7) using a 2.4 wifi network, which is not working for some reason, but the other one 5 Wifi network is working, why does not jumps to the second one automatically, if the first one is not working?
Sorry, "not working" doesn't mean anything to me? Either the router is putting out the SSID or it isn't (unless you set it NOT to be broadcast so it can't be seen). Again, the device as some point had to both have connected to each SSID and SAVED the data to autoconnect. Usually one would be the default and if the SSID wasn't available, it would use the other one IF it can see it. I'm wondering if you are going far enough away that the 5Ghz signal, which generally has a shorter range than the 2.4Ghz signal can't be seen and then disconnects? This would be a device problem, not a router problem, if the device once connected doesn't switch automatically.
ruben_zamudio wrote:
I started already to use your reccomendation regarding SMART CONNECT.
I normally use Genie, to know who is already using the router, my need is more like
add more intelligence to the apple/android device to connect/jump to/into a up-and-running Wifi network based on work signal, and any other criteria.
Again, this isn't a router function/problem. The router HAS NO CLUE where the device is or what signal strength it has. I suggest you Google this, "switch wifi ssid based on signal strength" as there are some things that can possibly work, but they have nothing to do with the router.
- ruben_zamudioJun 05, 2018Aspirant
Thank you IrvSp for the remarks.
Those situations I explained to you are very common over here at home, even though I have reseted the network properties more than twice with the ipad.
Any way, I understand your explanations and go along with you in the sense those are not Router problems, with this experience I wanted to be sure there is nothing to do (update/configure/etc) to improve/correct my problem.
I appreciate your time!
Best Regards //
Ruben
P.S. Now I am testing how far I can get with app to support me to make the device smart to select a working WiFi.