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ren1pa's avatar
ren1pa
Aspirant
Apr 23, 2017
Solved

Nighthawk x6 r8000 connection issues. Unable to connect directly to Arris 6190 modem

I am unable to go directly from Arris 6190 to the Nighthawk mentioned above. My last resort was to use a previous Netgear WNDR 4000 Router as a "pass through"/access point. Works ok this way, but why...
  • FURRYe38's avatar
    FURRYe38
    Apr 27, 2017

    The R8000 should connect and work well and get ISP speeds to spec if your testing with a wired LAN cable PC for speed testing only. QoS should be disabled on the R8000.

     

    Then again, there maybe either a problem with the R8000 or the SB6190 or between the two. Again the 6190 modem has issues. You maybe better served by setting into a SB6183 which works well with my R7800 or a NetGear CM600. Stay away from the NG CM700 as it suffers the same issues as the 6190 modem.

     

    You might take your R8000 to a friend, nieghbor or family member and test it out there at a different location to see if the problem follows or not. Then you'll know.