NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk X6 R8000 router installation trouble
Nighthawk X6 R8000 router installation trouble. I am installing for the first time. It looks like I can connect to the Internet (although these days who knows- am getting older- having age issues), b...
Ah, the "cannot connect" to router issue. That's a long running saga here.
If you cannot login to your router | Answer | NETGEAR Support
As I already suggested.
If your engineering skills are up to it, then use ipconfig to work out the IP address of your router and then plug that into your browser.
It is also worth looking at the instructions for assembling a network with a router and a modem. You have to start them in the right order. As Netgear says:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
The Quick Start guide explains this.
You can read about firmware updates in the manual that I linked to. See page 133.
I did some work in Fortran years ago, punched cards and stuff, before I realised that I was never going to be a research scientist and moved into writing about it, and engineering.
This is an edit of my earlier post. I can connect to the Internet, but the NETGEAR Genie App, Desktop version, will not let me login using my browser. I use Windows 10 version 1607 64 bit. The firmware version is v1.0.3.4.
Dayhiker4k wrote:.... the NETGEAR Genie App, Desktop version, will not let me login using my browser.
Not sure what that means. Is the Genie app the Windows app? You don't need that to use the browser interface.
Do either these work?
http://www.routerlogin.com/
or
http://www.routerlogin.net
Did you find this?If you cannot login to your router | Answer | NETGEAR Support
The latest firmware is Version 1.0.3.36.
Mr. Kenward,
Thank you for your help. I am not there yet, but I at least I can login to the router using the link you gave me, http://www.routerlogin.com/. However, it shows the Internet status as NOT CONNECTED and the Advanced Tab is grayed out. The Firmware Version on my router is v1.0.3.4_1.1.2, so I will have to try and figure out how to update it. I don't think the main reason for my troubles is because the firmware is not up to date, but I definitely could be wrong. You must know a lot more than I do.
If you have any other suggestions, I am open to any suggestions. I will look at the other information you sent tomorrow.
Thank you and good night.
Ah, the "cannot connect" to router issue. That's a long running saga here.
If you cannot login to your router | Answer | NETGEAR Support
As I already suggested.
If your engineering skills are up to it, then use ipconfig to work out the IP address of your router and then plug that into your browser.
It is also worth looking at the instructions for assembling a network with a router and a modem. You have to start them in the right order. As Netgear says:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
The Quick Start guide explains this.
You can read about firmware updates in the manual that I linked to. See page 133.
I did some work in Fortran years ago, punched cards and stuff, before I realised that I was never going to be a research scientist and moved into writing about it, and engineering.