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Forum Discussion
VBHS1999
Jan 04, 2017Aspirant
Nighthawk X6 R8000 Wifi Issue
Hello, I am having issues with my Nighthawk X6 R8000. My cable modem is a Arris Surfboard SB6183. The problem I am having is Wifi devices will stop working. This occurs for 30 seconds to a few...
- Jun 07, 2017
Hi Divvy,
what is the firmware version of the router? Make sure to update.
JamesGL
Jan 09, 2017NETGEAR Employee Retired
Hi VBHS1999,
1. Try changing the wireless channel on both 2.4Ghz and 5Ghz.
2. Reset the router if changing wireless channel did not work.
- VBHS1999Jan 11, 2017Aspirant
I have tried using different wireless channels. I have also tried using the auto setting.
I have also reset the router and this occurs right after wifi is setup and tested.
- JamesGLJan 18, 2017NETGEAR Employee Retired
Hi VBHS1999,
Try to load this new firwmare. Reset and reconfigure.
http://kb.netgear.com/000036746/R8000-Firmware-Version-1-0-3-32?cid=wmt_netgear_organic
- JamesGLJan 22, 2017NETGEAR Employee Retired
Hi VBHS1999,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.