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VBHS1999's avatar
VBHS1999
Aspirant
Jan 04, 2017
Solved

Nighthawk X6 R8000 Wifi Issue

Hello,   I am having issues with my Nighthawk X6 R8000. My cable modem is a Arris Surfboard SB6183. The problem I am having is Wifi devices will stop working.  This occurs for 30 seconds to a few...
Troubleshooting
wifi issues
  • JamesGL's avatar
    JamesGL
    Jun 08, 2017

    Hi Divvy,

     

    what is the firmware version of the router? Make sure to update.

JamesGL's avatar
JamesGL
Master
Jan 10, 2017

Hi VBHS1999,

 

1. Try changing the wireless channel on both 2.4Ghz and 5Ghz.

2. Reset the router if changing wireless channel did not work.

  • VBHS1999's avatar
    VBHS1999
    Aspirant
    Jan 11, 2017

    I have tried using different wireless channels.  I have also tried using the auto setting.

    I have also reset the router and this occurs right after wifi is setup and tested.